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June 18, 2009

No refunds or rain checks for U.S. Open ticketholders

Posted at 3:16 PM by Mike Walker | Categories: Bethpage Black

Update from Alan Bastable: David Fay, the USGA's executive director, just announced that should play extend to Monday, those fans who who paid for Thursday tickets will be invited back on Monday.

Here's some mud in the face for fans who paid $100 for tickets to today's rain-soaked opening round at Bethpage Black only to have play suspended after three hours: No rain check, no refund, no exception.

According to the USGA's Rand Jerris, Thursday's abbreviated round -- in which the lead group made it to only the 11th hole -- counts as a day of golf and the USGA will not issue refunds or rain checks. While the tournament could finish on Monday due to forecasts for continued rain, Jerris said the USGA has not made a decsion regarding possible tickets for Monday. However, Thursday tickets will not be honored and fans can throw them away, Jerris said.

Jerris could not answer questions about how the no-refund decision was made or if there is a set number of holes or time on the course that constitutes a "day" of golf. He referred those question to USGA higher-ups who were not immediately available for comment. The extensive fine print on the back of the ticket does not cover the USGA's rain-delay policies, and no clear explanation of rain-check policy is contained in the USGA's online spectator guide.

Bamberger: USGA will regret this decision

Shipnuck: Tough break, but don't blame the USGA

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